Troubleshooting the E04 Error Code on Bosch and Siemens Washers

Learn how to troubleshoot the E04 error code on Bosch and Siemens washers with our guide. Discover common causes and easy step-by-step fixes.

By
Kris Escueta
Troubleshooting the E04 Error Code on Bosch and Siemens Washers

An E04 error code on Bosch or Siemens washers can be a hassle, but it often points to a manageable issue with the machine’s control system. Here’s how you can troubleshoot and resolve this error without needing to call in a technician.

Common Causes of the E04 Error Code

The E04 error code typically indicates an issue with the washer’s control system, but several factors can contribute to this error. Some common causes include:

  • Faulty Door Lock or Latch: A malfunctioning door lock can prevent the washer from starting or completing a cycle. If the door is not properly locked, the washer may display an E04 error code.
  • Control Board Malfunction: The control board is the central brain of your washer. If it’s malfunctioning, it may misinterpret signals and trigger an E04 error. Issues with wiring or a defective control board may be at fault.
  • Loose or Corroded Connections: Any loose or corroded wires connecting the control board, door lock, or other components could cause the washer to misfire, resulting in an error code.

Safety First: Important Precautions

When dealing with any appliance repair, safety should always be the priority. Here’s a checklist to help ensure safe troubleshooting:

  1. Power Off: Always disconnect your washer from the power source by unplugging it or switching off the circuit breaker to avoid electrical hazards.
  2. Allow Cooling Time: If the appliance was recently in use, wait for it to cool down before beginning any work.
  3. Work Slowly and Carefully: Rushing can lead to accidents or damage to appliance parts, so take your time.
  4. Ensure Good Lighting: Proper lighting allows for better visibility of parts and reduces the risk of accidental damage.
  5. Organize the Workspace: A clutter-free space improves focus and minimizes tripping hazards. Keep pets and children out of the area.
  6. Keep Hands and Work Area Dry: Avoid working with wet hands or in damp areas to prevent electrical shock.
  7. Consult the User Manual: The manual may contain specific guidance for your model, including safety instructions for troubleshooting or replacing parts.
  8. Handle Parts Gently: Use caution when removing or installing components to avoid damaging them or hurting yourself.
  9. Wear Protective Gloves: Insulated gloves protect your hands from sharp edges and debris.
  10. Avoid Direct Contact with Wires: If you need to touch wires, use insulated tools to avoid electrical shock.
  11. Document Connections: Take photos or notes before disconnecting any wiring. This will make reassembly easier.
  12. Water Supply Precaution: Shut off the water supply at the outlet before starting repairs, and have towels ready to catch any water in the system when parts are removed.

With these steps in mind, you’re ready to diagnose and fix the E04 error code. Following these safety precautions will help you troubleshoot with confidence and protect both you and your appliance.

How to Fix the E04 Error Code on Bosch/Siemens Washing Machines

1. Enter Diagnostic Mode

  • Ensure the washer is plugged into a power outlet.
  • Turn the cycle selector to the Off position.
  • Press and hold the Spin selection and Delay start buttons.
  • While holding these buttons, turn the dial counterclockwise to the permanent press cold cycle.
  • Continue holding the buttons until the display shows “P:01” (for Bosch models) or “P1: Errors” (for Siemens models).
  • This will display recorded error codes.
  • Start a wash cycle and check if the E04 error code appears intermittently. If it does, the control module may need to be replaced.

2. Replace the Control Module (if necessary)

  • Remove the four T-20 Torx screws from the front and sides of the fascia panel.
  • Carefully lift the fascia panel up, keeping in mind that the control knob is attached to it and cannot be removed.
  • If screw caps are present, use a flathead screwdriver to gently pry them off, being cautious not to scratch the panel.
  • Use a small flathead screwdriver to release the locking tabs around the outside of the control module housing, along with three inner tabs.
  • Lift the old control module out of the panel.
  • Align the new control module with the housing, pressing it down firmly to secure the tabs.
  • Lower the fascia panel back into place.
  • Reinsert and tighten the four T-20 Torx screws on the front and sides of the fascia panel.
  • Replace any screw caps that were removed earlier.

Read more: How to Fix a Shaking Washing Machine: Easy DIY Solutions

Conclusion

If you’ve been dealing with the E04 error code on your Bosch or Siemens washer, we hope this guide has helped make the troubleshooting process a little easier. While the error can be frustrating, it’s usually something that can be fixed with a bit of time and care.

Whether it’s checking the door lock, inspecting the control board, or ensuring all connections are secure, most of the causes are manageable with the right steps. Just remember to prioritize safety, take your time, and don’t hesitate to consult the manual if needed. With these tips, you’ll be back to washing clothes in no time!