Seeing an E11 error code on your GE washer can be worrying, but don’t stress! This common error usually signals a minor issue with the water supply parts or electronics. With some basic troubleshooting, you can likely resolve the problem yourself without an expensive appliance repair call. This article provides expert tips to diagnose what’s causing the washer not to fill properly. Learn what the E11 code means, what triggers it, and step-by-step instructions to inspect valves, test components, and fix the underlying issue. With these simple do-it-yourself techniques, you’ll have your washer filling and washing again in no time.
What does the E11 Error Code mean about GE washers?
Seeing an E11 error code appear on your GE washer can be worrying. But don’t stress! This error code usually indicates a minor issue that you can often fix yourself.
Let’s break down what the E11 code means and some possible causes.
E Codes Point to Control Board Issues
On GE washers, error codes that start with “E” signify a problem detected by the electronic control board. So when E11 pops up, the washer’s control board senses a fault during operation.
E11 Means Water Fill Problem
Specifically, the E11 code comes up when the washer can’t reach the proper water level within a preset amount of time.
During the fill cycle, the washer should fill to a specific level for the wash load you chose. However, with the E11 error, the machine isn’t filling up as it should.
What Triggers the E11 Code?
There are a few common causes for the washer not filling properly:
- Blocked or faulty water inlet parts
- Low water pressure
- Failed electronic control board
Blockages in the water valves, hoses, or screens can prevent adequate water flow. Likewise, if your home’s water pressure drops too low, the fill may be impaired.
And, of course, if the control board itself malfunctions, it can cause an E11 even when the fill mechanics work fine.
So, in most cases, the E11 points to an underlying issue with the water supply parts or electronics.
Is E11 Serious?
The good news is that E11 isn’t a major error code. Oftentimes, it’s caused by a minor blockage or connection issue that you can fix yourself.
Safety Tips for DIY Washer Repairs
When fixing an E11 error yourself, it’s crucial to work safely. Appliance repairs involve electricity, water, and heavy equipment.
Follow these tips to avoid electric shock, injury, or costly damage while working on your malfunctioning washer:
Power Down First
Before any appliance repair:
- Unplug the washer from the electrical outlet.
- Alternatively, switch off the circuit breaker for the washer.
This breaks the power supply and allows safe access.
Turn Off the Water Supply
Prevent leaks by shutting off water flow at the supply valves or main home shut-off valve.
Take Your Time
Rushing leads to mistakes and accidents. Work slowly and double-check each step.
Keep the Area Clear
Remove clutter and cover floors to prevent slips and tripping hazards. Keep kids and animals away from the workspace.
Keep Dry
Never work on an appliance with wet hands or standing in water. Make sure all water is cleaned up before beginning.
Wear Protective Gear
Insulated gloves protect hands from sharp parts and live wires. Wear eye protection as well.
Avoid Live Circuits
Use extreme caution when testing and handling electrical components and connections. One wrong move can mean electrocution.
Photo Connections
Before unplugging any wiring harnesses, take photos of all connections to make reassembly easier.
Don’t Test Live Voltage Alone
If you must check live voltage, ask an experienced friend for guidance to prevent accidents.
How to Troubleshoot an E11 Error Code
Got an E11 code on your GE washer? Don’t worry – with some simple troubleshooting, you can likely find and fix the problem.
Let’s walk through the steps to diagnose what’s causing the water fill issue:
1. Check the Water Supply Valves
First things first – make sure the water valves feeding the washer are open!
- Unplug the washer for safety.
- Locate the water supply valves on the wall behind the machine.
- Verify both valves are turned completely counter-clockwise to the open position.
If the valves are closed, no water can enter the washer. Opening them may be all it takes to resolve an E11 code.
2. Inspect the Electrical Connections
Loose or damaged wires can interrupt power to the water inlet parts.
- Make sure all wiring connectors at the control board, water valve, and pressure switch are firmly plugged in. Push any loose connectors back into place.
- Check the wires for cuts, frays, or damaged insulation. If any wires are compromised, you’ll need to replace the wiring harness.
- Use a multimeter on the continuity setting to test each wire for continuity. If any wire fails, replace the harness.
3. Check the Inlet Hoses
Are the hoses allowing water flow from the supply valves?
- Turn off the water lines and inspect the inlet hoses connecting to the washer’s fill valve.
- Look for kinks, tight bends, cracks, leaks, and improper connections.
- If the hoses are damaged, replace them.
4. Clean the Water Inlet Screens
Sediment buildup in the fill valve screens can block water flow.
- Unplug the washer and turn off the water lines.
- Disconnect the hoses from the washer’s fill valve.
- Locate the screens inside the valve ports and gently remove them.
- Rinse the screens under warm water to flush out any debris.
- Put the cleaned screens back into the inlet ports and reconnect the hoses.
5. Verify Adequate Water Pressure
Low pressure may prevent the proper fill.
- Attach a pressure gauge to a sink faucet and turn on the water.
- Activate the washer to start the fill cycle.
- The pressure reading should be 30-120 PSI.
- If the pressure is low, contact a plumber to boost the water pressure in the home.
6. Test the Water Inlet Valves
Make sure the electric fill valves open to allow water flow.
- Access the solenoid valves on the fill valve body.
- Use a multimeter to check for 120V power at the solenoid terminals when the fill cycle starts.
- If voltage is present but water doesn’t flow, the valves need replacing.
7. Inspect the Pressure Switch
This sensor monitors fill levels. Faulty switch operation can cause E11.
- Check the switch and plastic pressure tube for damage or blockages.
- Make sure the tube fittings are properly installed at both ends.
- Replace damaged components.
8. Test the Control Board
The washer’s control board manages the filling process. A malfunctioning control board can also trigger an E11.
To test if the control board is at fault:
- Enter the washer’s diagnostic mode to activate a test fill cycle. Consult your model’s service manual for instructions on how to access diagnostic mode.
- During the test cycle, check that the control board is sending power to turn on the inlet valve solenoids.
- Use a multimeter to confirm 120V is present at the valve terminals when activated.
- If the control board fails to send voltage during the test, it will require replacement.
- Before replacing the board, try reseating all connections and harnesses on the control board first. Remove each one and firmly push it back into place.
- If the E11 code persists after resetting connections, you will need to replace the faulty control board.
Read more Troubleshooting a Washer Not Filling with Water: Common Causes and DIY Fixes
Conclusion
Dealing with appliance error codes can be confusing. But now you know exactly what that E11 code means on your GE washer.
We learned that E11 indicates the washer isn’t filling properly. The main culprits are clogged water inlet parts, low pressure, or a bad control board.
We also walked through some easy troubleshooting steps to diagnose the problem. Checking valves, cleaning screens, and testing components will help you pinpoint the issue.
And you’re now aware of key safety tips for DIY repairs. Working carefully to avoid electric shock or injury is so important.
Overall, E11 errors are often quick fixes. With basic hand tools and safety precautions, you can likely resolve the problem yourself.
But not comfortable digging into appliance repairs? No worries – calling a technician is sometimes the best choice. Professional expertise makes tricky repairs stress-free.
The key is properly diagnosing the E11 code cause. Armed with that knowledge, you can decide whether to DIY or phone a pro.
So next time your GE washer won’t fill, think back to these tips before panicking. Track down the source of the E11 code, and you’ll be washing clothes again in no time!