Experiencing an E13 error on your GE washer can be frustrating, but resolving it is simpler than you might think. Follow these seven straightforward steps to troubleshoot and fix the issue: unplug the washer, check the water inlet and filter, inspect the drain pump and hose for obstructions, reset the washer, and run a test cycle. If the problem persists, professional help might be needed. This guide will walk you through each step to get your washer back in working order efficiently and safely.
What is the E13 Error Code?
The E13 error code appears when your washing machine’s water continues to flow into the washtub, but the pressure sensor doesn’t detect a change in pressure. This could be caused by a few different issues, including:
- External Tub Leaks: If there are any leaks in the outer tub of your washing machine, that could be triggering the E13 error.
- Failure of the Air Bell System: The air bell system is responsible for monitoring the water level in the tub. If this system fails, it can cause an E13 error.
- Blocked Pressure Switch Hoses: The pressure switch hoses allow the pressure sensor to monitor the water level. If these hoses become blocked, the sensor cannot work properly.
- Defective Water Inlet Valve: The water inlet valve controls the flow of water into the tub. If this valve is faulty, it could cause the water to keep flowing, leading to the E13 error.
- Faulty Pressure Switch: The pressure switch is the sensor that communicates the water level to the control board. If this switch is defective, it won’t be able to signal the changes in pressure.
- Bad Control Board: In some cases, the root of the problem could be a malfunctioning control board in your washing machine.
Safety Precautions When Troubleshooting the E13 Error
Before going into the troubleshooting steps, let’s review some important safety precautions you should take when working on your washing machine. Safety should always be the top priority when doing any kind of appliance repair.
Unplug the washer
The first and most crucial step is to make sure the washing machine is completely powered off and unplugged from the wall. You don’t want to risk getting shocked while working on the machine. If your washer is hardwired, turn off the circuit breaker instead.
Allow the Washer to Cool Down
If you’ve recently used the washing machine, let it cool down completely before starting any repairs. Working on a hot appliance can be dangerous and increase the risk of burns.
Avoid Working with Live Voltage
Unless you’re an experienced technician, it’s best to avoid testing live voltage with a multimeter. This can be very risky if you don’t know how to properly prevent short-circuits.
Turn Off the Water Supply
Before you start disassembling any parts, make sure to turn off the water supply to the washing machine. This will prevent any sudden bursts of water while you’re working.
Create a Safe Work Area
Set up your workspace in a well-lit, clutter-free area. This will help you avoid tripping hazards and have a clear view of what you’re doing. Wear insulated work gloves to protect your hands.
Follow the User Manual
Always refer to your washing machine’s user manual for any specific safety instructions or procedures. This will ensure you’re handling the appliance correctly.
Handle Parts Carefully
When removing or replacing parts, be gentle and take your time. Rushing through the process can lead to damaged components or personal injuries.
By following these important safety precautions, you can troubleshoot the E13 error on your GE washer with confidence and avoid any potential accidents.
How to Troubleshoot the E13 Error Step-by-Step
Now that we’ve covered the safety precautions, let’s look at the step-by-step troubleshooting process for the E13 error code on your GE washing machine. By following these simple steps, you can quickly identify and fix the underlying problem.
Step 1: Check for Visible Water Leaks
The first thing you’ll want to do is inspect your washing machine for any visible water leaks. Start by checking the tub, door seal, and cabinet for any signs of water dripping or pooling. Tub leaks and door seal leaks are common culprits behind the E13 error.
Step 2: Inspect the Electrical Connections
Next, take a close look at all the electrical connections on your washing machine. Make sure the wiring harness connectors are securely plugged in and not loose or damaged. Reseat any loose plugs and replace any sections of the wire harness that appear worn or frayed.
Step 3: Examine the Air Bell System Hoses
The air bell system is responsible for monitoring the water level in the tub. Check the hoses connected to the air bell for any cracks, brittleness, or blockages. Ensure the hose clamps are tightened properly, and there are no kinks or bends in the hoses.
Step 4: Inspect the Air Bell
Once you’ve checked the air bell hoses, it’s time to take a closer look at the air bell itself. Start a fill cycle and let the tub begin filling with water. Then, disconnect the power and remove the bottom front access panel to check for any water leaks near the pressure hose.
Step 5: Test the Pressure Switch
The pressure switch is a crucial component in detecting the water level. Unplug the washer and check that the plastic pressure switch tubing is firmly connected. A multimeter is used to test the continuity through the pressure switch contacts.
Step 6: Examine the Water Inlet Valve
The water inlet valve controls the flow of water into the tub. Inspect the valve fittings for any leaks and make sure the water lines are tight. Use your multimeter to check if the solenoid is receiving 120 volts AC when the washer is set to fill.
Step 7: Check the Control Board
If you’ve gone through all the previous steps and the E13 error is still persisting, the problem may be with the washing machine’s control board. Enter the diagnostic mode and start a test fill cycle to see if the E13 code reappears. If so, you may need to replace the control board.
Also read Worn Gasket on Washing Machine Door Replacement Guide
Fixing the E13 Error on Your GE Washer
We’ve covered a lot of ground in this article, from understanding what the E13 error code means to walking through the step-by-step troubleshooting process. Hopefully, you now have a better understanding of the potential causes and how to effectively resolve this issue on your GE washing machine.
Remember, safety should always be your top priority when working on any appliance. Before repairing, unplug the washer, turn off the water supply, and create a clean, well-lit workspace.
If you’ve worked through all the troubleshooting steps and the E13 error is still persisting, it may be time to call in a professional repair technician. They have the experience and specialized tools to properly diagnose and fix the problem.
Don’t be afraid to refer back to this guide whenever you need a refresher on troubleshooting the E13 error. With a little patience and attention to detail, you can get your GE washing machine back up and running in no time.